Privacy Policy

Notice of Privacy Practices

Effective Date:01/01/2025

This Notice describes how medical and personal information about you may be used and disclosed, and how you can access this information. Please review carefully.

Our Commitment to Privacy

Deerfield Associates, Inc. is committed to protecting your privacy. We create records of the care and services you receive to ensure quality treatment and comply with legal requirements. We are required by federal and state law to maintain the confidentiality of your health information and to provide you with this notice of our legal duties and privacy practices.

Information We Collect

  • Protected Health Information (PHI): Medical and psychological information that identifies you, including name, address, phone number, and health records.
  • Personal Information: Contact details you provide through our website, email, or phone.
  • Non-Personal Information: Website usage data, cookies, and analytics (e.g., Google Analytics).

How We May Use and Disclose Information

We may use or disclose your information for the following purposes:

  • Treatment: To coordinate your care among providers.
  • Payment: To bill insurance or obtain prior authorization.
  • Healthcare Operations: For quality improvement, supervision, and administrative purposes.
  • Communications: Appointment reminders, service information, or billing notices.
  • Legal Requirements: To comply with laws, court orders, or government audits.
  • Public Health & Safety: To report abuse, neglect, or imminent threats to health or safety.
  • Law Enforcement/Corrections: If you are in lawful custody.
  • Website Use: To improve services, track usage, and administer online features.

Other uses and disclosures not described here will require your written authorization, which you may revoke at any time.

Your Rights

You have the right to:

  • Access and Copies: Review or obtain copies of your records.
  • Amendments: Request corrections to your PHI.
  • Restrictions: Request limits on how we use or disclose your information.
  • Confidential Communications: Request alternative methods of contact (e.g., mail instead of phone).
  • Accounting of Disclosures: Receive a list of disclosures made outside of treatment, payment, or operations.
  • Notice of Breach: Be informed if your unsecured PHI is compromised.
  • Paper Copy: Request a paper copy of this notice.

Online Privacy Practices

  • We do not sell, trade, or share your personal information without written consent.
  • Our website may use cookies and Google Analytics to improve services.
  • We protect online data with encryption and secure servers, though no method is 100% secure.
  • Children under 13: We comply with COPPA and require parental consent before collecting information.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Contact Information

For questions or concerns about this Notice, please contact: Dr.Anissa Howard @counseling@deerfieldhelps.org, Deerfield Associates, Inc.